T's & C's

Mental Health Monsters

T's & C's

Terms and Conditions
By purchasing our products and using our website, you are accepting that you have read and agree to the following terms and conditions;

Returns
Only items that are faulty/damaged or have a faulty print may only be exchanged for a reprint of the correct design. Damage of item on arrival must be made apparent within one week of receiving. Returns must also comply with our user agreement.
We do not refund or exchange for change of mind, shipping or stock delays, incorrect address or if the customer chooses the wrong garment size. Unforeseen delays or loss of items are a possibility with freight carriers and delivery dates are not guaranteed. We will always do our best and thank you for your understanding.

Garments will not shrink if the correct washing guidelines are followed:
1. Do not dry clean. ...
2. Wash and dry garments inside out. ...
3. Choose cold or warm water temperature settings for the wash. (30°C) ...

4. Use mild detergent. ...
5. Dry on a low/tumble setting or hang dry. ...
6. Do not iron directly on a heat transfer design.

We take great pride in our commitment to customer service and are more than happy to assist you in any way we can. We want you to be happy and satisfied with your experience however some circumstances are beyond our control. Please advised we cannot be responsible for:

• Incorrect product type, size or colour product selection by the customer.
• 10% variance in design printing colours and size.
• 10% variance in the actual garment colours.
• Garment shrinkage in wash.
• Faded printing after incorrect washing.

User Agreement
Terms of service: an agreement between you and Mental Health Monsters to enter and use this website and services

Welcome to the Mental Health Monsters website and services.
We hope you enjoy your use of our facilities. Please appreciate and understand that this is a legal world and that you, by not immediately leaving this website now or immediately after reading our terms of service are accepting our services under the terms of this agreement.
It is your obligation to keep yourself informed of any changes that may occur between visits, as using our services each time is under the condition that you accept all our terms and conditions. We may change our terms and conditions from time to time without expressly informing you.

2 Using our Mental Health Monsters Services and Website:
In consideration of the promises and obligations given and assumed herein, and intending to be legally bound, these Terms of Use provide as follows.

2.1 ELIGIBILITY CHILDREN UNDER 18.
Mental Health Monsters will only knowingly provide products or services to persons who can lawfully enter into and form contracts under applicable law.

If you are under the age of 18, but at least 13 years of age, you may order products or services only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.
Children under the age of 13 may view the Website but MAY NOT ORDER PRODUCTS OR SERVICES.

2.2 Definitions and Interpretation
In these Terms of Use, unless the context indicates a contrary intention:

• Intellectual Property Rights means all industrial, commercial and intellectual property rights (including equivalent, neighbouring or proximate rights anywhere in the world that currently exist or are recognised in the future).
• A person means any form of legal entity as well as any quasi-legal entity.
• A User means any person using the website and/or services.
• A reference to any document, material, information or data includes that document, material, information and data howsoever stored, recorded or embodied, including in any electronic or digital media or otherwise.
• The word includes in any form is not a word of limitation.

3 User's Obligations

3.1 Responsibilities
Users are and shall be wholly and exclusively responsible, at their own cost, for:

1. all telecommunications lines, modems, communication controllers, routers, multiplexers, terminals and all other equipment, hardware and software necessary to access and use the Website and services;
2. the use that it makes of the Website, including any article, material, literary or artistic work, design or other matter that they author, invent, create, develop or produce;
3. complying with all laws, regulations and rules in the uses country or jurisdiction;
4. complying with any recommendations or guidelines issued by Mental Health Monsters with respect to the use of the Website and/or services and
5. ensuring that all electronic or other media it uses in connection or in conjunction with the Website and the services provided complies with these Terms of Use and all applicable laws, regulations and rules.

3.2 Restrictions on Users
Users shall not and has no right to either:

1. reproduce, publish, distribute, sub-license and/or resell either the Website and/or service to any person; or
2. use either the Website to supply any service to any person; or
3. modify, adapt, disassemble, recompile and/or reverse engineer either the Website or service;
4. Use a robot, spider or other device or process to monitor the activity on or copy pages from the Website or the Service,
5. collect electronic mail addresses or other information from our Website,
6. impersonate another person or entity,
7. engage in any activity that interferes with any person’s ability to use or access the Website and/or services, or
8. assist, procure or aid any person to engage in any activity prohibited by these Terms of Use; or
9. frame or link or otherwise use or display the Website in such a manner so that it appears to be part of its own or someone else's website, without specific agreement.

USER ACKNOWLEDGES AND AGREES THAT Mental Health Monsters MAY IN ITS SOLE AND UNFETTERED DISCRETION, UNILATERALLY AND WITHOUT NOTICE, TERMINATE THESE TERMS OF USE, DISABLE AND DENY ACCESS TO THE USER TO THE WEBSITE AND THE SERVICES, AND TAKE LEGAL ACTION AGAINST ANY USER WHO ENGAGES IN ANY ACTIVITY OR CONDUCT THAT IS PROHIBITED BY THESE TERMS OF USE AND/OR BY ANY RELEVANT LAW, REGULATION OR RULE.

4. Mental Health Monsters Obligations

4.1 Access to and use of the Website and Services Subject to user complying with and discharging each of its obligations under these Terms of Use, Mental Health Monsters shall allow user to access and use the Website and the services .

4.2 Training
User acknowledges that Mental Health Monsters has no obligation to user to provide any training or other support in relation to the use or operation of the Website and/or services.

4.3 Modification of the Website.
Mental Health Monsters reserves the right to modify the organization, structure, content or "look and feel" of the Website and/or the services, and may change, suspend, or discontinue any aspect of the Website and/or the service at any time without notice or any liability to user or any person. Mental Health Monsters shall have complete discretion over the features, functions and other terms and conditions on which the Website and the service is made available.